FAQ’s

Your Questions

What does FéRí mean?

FéRí is a fictional word derived from a mixture of ideas and words that embody the nostalgic and whimsical nature of our brand. Fée translates as fairy in French, Rí translates as king in Irish.

How do you Pronounce FéRí?

Faye- Ree

What is your commitment to sustainability?

Please see our efforts under the ‘Responsibility and Transparency’ Tab here. We believe in fashion with a conscience and we encourage vintage ,  second-hand and sustainable shopping.

Where are FéRí pieces made?

Every FéRí piece is ethically hand made in Ireland and in limited edition quantities in a small production house in India, by local craftsmen and women. Read more here.

What are FéRí pieces made from?

We use only natural and/or vintage fabrics in each of our styles; Organic Cotton, silk, Irish Linen and surplus Vintage fabric. Natural fibres, unlike their synthetic neighbours, will , over time, decompose back into our earth. Read more here

I would like to know more about the story of my FéRí piece.

We love that our customer care about the story of their FéRí piece as much as we do. Everything we design has a story so please, just ask us

What is your biggest challenge?

To keep challenging and looking for ways to improve our approach to sustainability and the environment.

Are you hiring?

We are a small company with big ambitions. We are always on the lookout for talent to join the team-so please get in touch!

How do you wear a FéRí piece?

Its all down to styling and wearing with confidence- we are a big fan of styling with vintage accessories and layering. Take a photo of your personal FéRí styling and tag us @ferifolk #ferifolk

What is #Be-Part-of-The-Story?

At FéRí we are all about inclusivity. We are passionate about our product and our goal to strive to minimise fast fashion trends by promoting the life-cycle of our garments. We want you to join us on this journey, the story of FéRí.

Who are the Ferifolk?

You, me, them..anyone who believes in us and wants to be part of our story.

 

Tag us

 #ferifolk

#wearcaremendlend

#Bepartofthestory

What payment methods do you accept?

Visa, Visa Electron, Mastercard, Delta, Paypal and Maestro Debit Cards are all acceptable payment methods.

Do we have to pay customs and duties?

We ship from Ireland, so if you’re an international customer you are legally responsible for customs & duties within your own country. We recommend contacting your local customs office for more information.

How do we know if a FéRí piece will fit me?

Please consult the sizing guide, and use your own measurements to find your fit.

How do I return a FéRí piece?

Please see our ‘Returns’ section at the bottom of our website

When will my FéRí piece be delivered?

Please refer to the Delivery tab for region specific delivery times.

Can I re-order my FéRí piece in another colour or size?

We work with very small batch orders in limited edition sizes, colourways and quantities to ensure the authenticity of the product. For ‘Made to Order ‘ pieces- please get in touch.

How can I get in touch about with positive/negative feedback?

Please contact us via email here.

Do you have a Bricks and Mortar Shop?

This is the long-term goal. Please feel free to share your interest/ thoughts/  ideas.

Cant find what you are looking for? Get in touch here.

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