Shipping

DOMESTIC AND EUROPEAN DELIVERY

 

IRELAND SHIPPING RETURNS
DHL EXPRESS( 1-2 WORKING DAYS) 13 EUROS 10 EUROS
ORDERS OVER 250EUROS ( 1-2 WORKING DAYS) FREE 10EUROS
STANDARD DELIVERY ( 2-3 WORKING DAYS) 8 EUROS 10 EUROS

 

 

MAINLAND EUROPE SHIPPING RETURNS
DHL EXPRESS( 1-2 WORKING DAYS) 19 EUROS 15 EUROS
ORDERS OVER 250EUROS ( 1-3 WORKING DAYS) FREE 15 EUROS
STANDARD DELIVERY ( 3-5 WORKING DAYS) 10 EUROS 15 EUROS

 

 

UK SHIPPING RETURNS
DHL EXPRESS( 1-2 WORKING DAYS) 19 EUROS 15 EUROS
ORDERS OVER 250EUROS ( 1-3 WORKING DAYS) FREE 15 EUROS
STANDARD DELIVERY ( 3-5 WORKING DAYS) 10 EUROS 15-EUROS

 

INTERNATIONAL DELIVERY

 

AMERICA SHIPPING RETURNS
DHL EXPRESS( 2 WORKING DAYS) 21 EUROS 20 EUROS
ORDERS OVER 250EUROS ( 1-3 WORKING DAYS) FREE 20 EUROS

 

 

REST OF WORLD SHIPPING RETURNS
DHL EXPRESS( 3-5 WORKING DAYS) 18-23 EUROS 20 EUROS
ORDERS OVER 250EUROS ( 3-5WORKING DAYS) FREE 20 EUROS

 

 

DELIVERY

Orders placed before 11am will be dispatched same working day. Orders placed after 2pm  will be will be dispatched next working day. Orders placed after 11am on Friday will be will be dispatched on Monday. Bank Holidays & Weekends are not included as delivery days. Once your order has been dispatched , you can track your order online with DHL here.

TRACK

Please track your order here https://www.dhl.ie/en/express.html

You will also have the ability to reschedule, reroute or conveniently collect from a DHL Service Point, via this text. Please note this delivery must be signed for so please ensure you are available at time of delivery.

INTERNATIONAL DELIVERY


If you order products for delivery outside of the EU, your order may be subject to import duties and taxes imposed by

local legislation. You will be responsible for payment of any such import duties and taxes. Unfortunately, we have no con- trol over these charges and cannot predict what they may be, so we’re unable to offer any assistance on these processes. We advise that you check the import charges applicable in any country before ordering products to be delivered there.

RETURNS

If you are not 100% satisfied with your product we are happy to offer a full refund within 14 days. Whilst you are deciding whether to keep your purchases, you do have a statutory duty to take reasonable care of our products. To receive your refund please ensure the product is returned to us in a new, unworn condition with all the original packaging, including swing tags and labels. If you wish to exchange the item, please get in touch and we will be happy to assist you.
For international customers customs duties, local sales taxes and handling charges are non refundable.
None of the above terms affect your statutory rights. These Terms of Use are governed by Irish law and the Irish courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. If you have any concerns please do not hesitate to contact us.

EXCHANGES

We will cover the cost of returns for all pieces that are being exchanged for a different size or style.
If you wish to exchange the item, please email hello@feri.ie and will be happy to help you find the right piece

HOW TO RETURN

If you are not satisfied with your product, please contact us here and we will work swiftly to resolve the issue. We will confirm with you once we receive your return and your refund has been completed. Please allow up to 10 working days to see the funds appear in your account, depending on your bank’s processing times.

PAYMENT

Upon receipt of your order, payment will be debited and cleared from your account. If the issuer of your payment card refuses to authorise payment to FéRí, we will not be liable for any delay or non-delivery. Payment for the Products and all applicable delivery charges is taken in advance and all information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018.

DAMAGED GOODS

If, on receipt of your purchase, you find the goods have been damaged or the order is incorrect, we apologise. Please take a photo of the product and get in touch with us immediately on hello@feri.ie. We will work swiftly to resolve the problem for you.

COLOUR / PRINT VARIATIONS

We have taken care and attention to ensure that all the descriptions and colours of our products are accurate , however, due to the small batch / hand-made nature of the goods, colours may vary slightly depending on the product and the light in which the display photo was taken.

 

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