Shipping & Returns
DOMESTIC AND EUROPEAN DELIVERY
|DHL ( 1-2 WORKING DAYS)||13 EUROS||Approx 10Euros( The cost of registered post)|
|ORDERS OVER 250EUROS ( 2-4 DAYS)||FREE||Approx 10Euros( The cost of registered post)|
|AN POST( 3-5 WORKING DAYS)||8 EUROS||Approx 10Euros( The cost of registered post)|
|DHL ( 3-5 WORKING DAYS)||15 EUROS||15 EUROS|
|ORDERS OVER 250EUROS ( 2-5 DAYS)||FREE||15 EUROS|
|UK||SHIPPING||CUSTOMS & DUTIES APPLIED AT CHECKOUT||RETURNS|
|DHL ( 3-5 WORKING DAYS)||15 EUROS||Available on Checkout||
(taxes and duties are non-refundable)
|ORDERS OVER 250EUROS ( 2-5 DAYS)||FREE||Available on Checkout||15 EUROS ( duties are non-refundable )|
|DHL (3-5 WORKING DAYS)||33 EUROS||20 EUROS ( duties and tabes are non-refundable)|
|ORDERS OVER 250EUROS ( 2-5 DAYS)||FREE||20 EUROS ( duties and taxes are non-refundable)|
|REST OF WORLD||SHIPPING||RETURNS|
|DHL ( 3-5 WORKING DAYS)||25-35 EUROS||20 EUROS ( duties and taxes are non refundable)|
All orders ( excluding made to order items) will be will be dispatched next working day. Bank Holidays & Weekends are not included as delivery days. Once your order has been dispatched , you can track your order online with An post or DHL . Please request your tracking number if you wish to track your goods.
If you order products for delivery outside of the EU, your order may be subject to import duties and taxes imposed by local legislation. You will be responsible for payment of any such import duties and taxes. Unfortunately, we have no control over these charges and cannot predict what they may be. We advise that you check the import charges applicable in any country before ordering products to be delivered there.
As a UK customer , you are liable to pay VAT and customs duties to import your order into the UK. These are 30% of the overall cost and are non-refundable so in the event that you have to return yours goods , you will not be refunded the customs and duties. We are happy to assist with any questions you may have prior to ordering. Email email@example.com
RETURNS ON FULLL PRICE GOODS
If you are not 100% satisfied with your product we are very happy to offer a full refund within 14 days minus the original shipping and and any duties costs incurred. Returns outside of this window will be offered a credit note.
Returns within Ireland will be at your own expense- ( please see more below) so please reach out to ask us any questions regarding sizing/ fits etc prior to purchasing. For returns outside Ireland, please get in touch ( firstname.lastname@example.org) and we will arrange this. Whilst you are deciding whether to keep your purchases, you do have a statutory duty to take reasonable care of our products.
RETURNS ON SALE GOODS
Goods bought on sale can be returned for credit note or exchange only within 14 days of them being received by you. Please email email@example.com with any questions.
We will cover the cost of returns for all pieces that are being exchanged for a different size, style or credit note within Europe.
If you wish to exchange the item, please email firstname.lastname@example.org and will be happy to help you find the right piece
HOW TO RETURN
If you are not satisfied with your product, please get in touch by emailing email@example.com prior to returning it to us so we know expect it. This really helps us to manage our small quantities. All returns can be posted back to us at the following address below us via registered post at your expense.
To receive your refund please ensure the product is returned to us in a new, unworn condition with all the original packaging, including swing tags and labels. Please allow up to 10 working days to see the funds appear in your account, depending on your bank’s processing times.
For international customers customs duties, local sales taxes and handling charges are non refundable.
Upon receipt of your order, payment will be debited and cleared from your account. If the issuer of your payment card refuses to authorise payment to FéRí, we will not be liable for any delay or non-delivery. Payment for the Products and all applicable delivery charges is taken in advance and all information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018.
If, on receipt of your purchase, you find the goods have been damaged or the order is incorrect, we apologise. Please take a photo of the product and get in touch with us immediately on firstname.lastname@example.org and we will work swiftly to resolve the problem for you. It is your responsibility to check your goods within one week of receiving your product.
COLOUR / PRINT VARIATIONS
We have taken care and attention to ensure that all the descriptions and colours of our products are accurate , however, due to the small batch / hand-made nature of the goods, colours and prints may vary slightly from product to product depending on the fabric used and the light in which the display photo was taken.